In recent years, healthcare systems worldwide have faced a crisis: a shortage of healthcare staff. Many healthcare staffing and recruitment services have stepped in to help address these challenges. But while all the attention has been diverted towards the recruitment and future of the healthcare system, it is mostly the patients who suffer the most. The direct impact on patient experience When we talk about the shortages of medical staff, it not only places concerns about the effect it has on the workforce, but also the patient’s well-being. When medical practitioners are understaffed, patients are at a high risk of receiving: Poor quality of services Longer waiting time for treatment and diagnosis Increased risk of medical errors and complications Limited access to virtual consultation, telemedicine services, and follow-ups Remember, healthcare staffing does not concern numbers; it concerns the well-being of the patients.